Special Heidelberg Travel Tips by Bettina Kraft
Why I like Heidelberg: Situated on the Neckar River and home to approximately 150,000 people, Heidelberg is one of Germany's most popular and picturesque travel destinations. Heidelberg provides both a glimpse at history with its world famous castle, and a look to the future as a forward-thinking municipality, coupled with advanced research coming from the oldest university in Germany, established in 1386. The town itself is relatively small, and most visitors spend time in the old part of the town and the Bismarckplatz. In addition to the castle and university, other highlights of Heidelberg include the oldest botanical gardens in Germany (Botanischer Garden der Universität), the beautiful and inspiring Philosopher’s Walk (Philosophenweg), and the largest regional Gothic church (Heiliggeistkirche). The Palatinate Museum, one of Heidelberg's finest baroque residences, houses extensive collections of art and artifacts, in addition to covering the history of the town and region. These are among the reasons that more than 3 million people visit Heidelberg each year.
These Heidelberg travel tips are compiled by Bettina Kraft. Bettina likes to help visitors from all over the world to experience Germany in a different, more personal way, and make it easy for them to do so by providing detailed travel tips and advise.
Verified & Approved - Quality Heidelberg Vacation Rentals you can Trust!
There is unfortunately a lot of scam and fraud on the Internet today and we read sad stories about families who booked a cheap apartment on a rental site only to find out later when they arrived that this apartment did not even exist! Therefore when you see our LLAG quality seal next to an apartment listing that means that we have verified and approved this particular apartment and you can be assured that this is a good choice when booking this one.
Of course, given our large selection of vacation rentals in Germany, Austria and Switzerland we cannot personally inspect every one of them. However, here is what we do to to ensure overall high quality and minimze the risk of fraud:
First, we are very selective and don't accept apartments of poor quality based on submitted description and photos.
We verify the owner's address, require a web site, and a valid phone number. With many of our property owners we talk with them over the phone on a daily basis and we have built up with them a strong business relationship over the years.
If we experience communication issues with a property owner, e.g. they respond too slowly to inquiries or customer requests, we investigate and possibly cancel our business relationship with that owner. Reason is if we are not able to successfully communicate with an owner, how can we expect that it should work out with a potential tenant?
We have a very high customer satisfaction rate (please read our customer testimonials.) However, if a customer reports issues we also immediately investigate. In case of incidents where we believe the quality and overall service of an apartment is no longer up to our standards we also remove that one from our site quickly.
Those quality measures helped us in the past to successfully protect our customers when booking a rental through us. Look for the LLAG quality seal that indicates that we have approved and verified that apartment.