A Real Live Like a German Experience:
The Story of Alice visiting Königstein im Taunus, Germany in November 2014
Alice has rented through us a vacation apartment in Germany and a unique "Live Like a German" story to tell. In general the feedback of our customers like Alice typically contains valuable suggestions and travel tips, which can be extremely useful when planning your own Germany vacation. Hope this story inspires you with more Germany vacation ideas for perhaps your own "Live Like a German" experience in the future ...
This is the vacation apartment where Alice was staying:
Bedrooms: 3 | Sleeps: 7 | minimum stay is 3 nights (but may require a longer stay during main season)
. Holidays in Spessart to simply relax and unwind after work. If you are looking for either a lot of space, comfort or both then you've come to the right place! [ + ] More Details
Here is Alice's Feedback:
space and location very good, cleanliness and welcoming very poor
Traveling with family of 6 with three generations. Three night stay. Arriving late from out of country. Arrangements made in advance and agreed acceptable for late arrival (10pm).↵ ↵
Owner changed tune after arrangements made and we were already enroute broaching on hostility regarding late arrival. Rushed entry to apartment on arrival. One key only available for group of 6 people. No instructions on internet use, television, cable, heating (November arrival), etc. Worst of all, the bathroom smelled of urine, the bathmat was not washed, the tub, toilet and sink had not been properly cleaned. The kitchen table was sticky, spilled contents remained in the fridge, left over food materials were in the kitchen sink drain.↵ ↵
We had a minor but urgent health issue with one of our party and had to separate as a group. When we contacted the owner for a second key he asked if we could drive to Frankfurt to his office to pick it up. When told this was not an option and that we were locked out of the apartment we had to wait in our vehicle for 2 and a half hours for the owner to open the unit.↵ ↵
There were minimal towels and no cleaning supplies in the unit. We bought our own. The owner tried to make amends by reimbursing for the cost of supplies purchased and insisted on dropping by during the evening to apologize. He was still defensive and denied issues of cleanliness when this concern was discussed. Only one of the TVs was set up to operate and less than a dozen channels or so were available. A most unwelcoming experience and added a sour note to our family trip.
What I liked best: enough beds and space to accomdate 6 people
What I liked least: unclean and owner defensive
|Alice overall rated this apartment on 01/02/2015 as follows:||()|
|Travelled with:||Family with Young Children|
|Would recommend the apartment to a friend:||No|
|How easy was it to book the property?||Was OK|
|How helpful were the directions to the property?||Helpful|
|How easy was key pickup/access to the property?||Very Complicated / Cumbersome|
|How was the overall condition of the property?||Not in Good Condition|
|How was the condition of Bedding & Mattresses||Good Condition|
|How was the condition of Kitchen & Utensils?||Was OK|
|How was the condition and cleanliness of the Bathroom(s)?||Terrible Condition, Very Dirty|
|How was the condition of other facilities & amenities?||Was OK|
|Did the property offer WI-FI / Internet access?||Yes, but quality was not good|
|How was the quality of the overall customer service?||Could have been Better|
|Was the porperty meeting your expectations as advertised?||Did not fully meet my expectations|
|Would you recommend the location of the property?||Would not recommend|
|Was it a good value for the price paid?||Not a Good Value|
Any Questions, Comments, or Feedback?
About Königstein im Taunus:
Alice was visiting Königstein im Taunus in Germany. Königstein im Taunus is a climatic spa and lies on the thickly wooded slopes of the Taunus. Owing to its advantageous location for both scenery and transport on the edge of the Frankfurt urban area, Königstein is a favorite residential town. Neighboring…
In case you would like to learn more about Königstein im Taunus or find a good place to stay:
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If you're planning a trip to Königstein im Taunus here is a list of nearby destinations (~15 mile radius) that are also interesting to explore.
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